Focus On Your Core Competency, Leave The Rest To Us
ENoptions BPO offers world-class offshore outsourcing and consulting services specializing in IT-enabled services, back office outsourcing services and business process outsourcing solutions from India guaranteed to be cost-effective and improved quality.

We assure you the satisfaction of working with a technologically sound business partner who is committed to continually investing in people, processes, infrastructure and facilities, ensuring the highest levels of performance. Our aim is to ensure that you succeed! Our unique strength is our technicians. We are very conscious that they will be part of your team and will need to fit in straight away, so not only are they hand picked for their knowledge but also their communication skills. So don’t worry, we’ll never terrify you with jargon!

Business Process Outsourcing is the long-term contracting out of non-core business processes to an outside provider to help achieve increased shareholder value. Many IT professionals are familiar with the term business process outsourcing (BPO), but knowing how to distinguish it from other types of outsourcing requires some scrutiny. Though some forms of BPO may include both IT management and business operations, the approach is primarily about turning over functions such as payroll, accounting, billing or even real estate management to a third party. Though these business processes may depend on IT, they are separate functions from core IT operations, such as data center activities or network management. ENoptions's BPO services can be summarized in following categories:

Customer services
  • Customer Support
  • IT Help Desk
  • Technical Support
  • Telemarketing
Finance & Accounting Services
  • Account payables
  • Account receivables
  • Billing
  • General accounting
  • Tax management
  • Treasury & cash management
 
Insurance Processing
  • Account Settlement &
  • Reconciliation
  • Accounts Receivable
  • Adjudication
  • Audits & Reinstatement
  • Case Management
  • Claim Overpayment & Set Up
  • Claims Processing
  • Collateral verification
  • Customer service - voice/email
  • Duplication
  • Eligibility
  • Medical Supplemental
  • New Business Acquisition
  • Inbound/outbound sales
  • Initial Setup
  • Policy Maintenance
  • Provider Excess Reinsurance
  • Record Changes
  • Risk assessment
  • Specific Excess Reinsurance
  • Surrender
  • Validate Reserves
Mortgage Processing
  • Accounting and reconciliation
  • Appraisal amount & Title Checks
  • Asset Management
  • Billing
  • Checks for all other supporting
  • Collateral checks
  • Inbound/outbound enquiries
  • Loan form data entry
  • New Business Acquisition
  • Credit checks & evaluation
  • Early and overdue collection calls
  • Legal clearances
  • Money disbursement
  • Overdue payments processing
  • Property Insurance checks & valuation
  • Servicing Collections Maintenance
  • Underwriting Disbursement

 
Payment Service Check Processing 
  • Credit/Debit Card Processing
  • Other Payment Services
Supply chain management
  • Direct Procurement
  • Inventory Management
  • Logistics and Dispatch
  • Transportation Administration
Transcription Services
  • Audio recording
  • Court Reporting
  • Interpretation
  • Medical Transcription
  • Reports and Summaries
  • Tape dubbing & conversion
  • Time coding
  • Translation
  • Verbatim Transcripts

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