ENoptions BPO offers world-class offshore outsourcing and
consulting services specializing in IT-enabled services, back office outsourcing
services and business process outsourcing solutions from India guaranteed
to be cost-effective and improved quality.
We assure you the satisfaction of working with a technologically sound business
partner who is committed to continually investing in people, processes,
infrastructure and facilities, ensuring the highest levels of performance.
Our aim is to ensure that you succeed! Our unique strength is our technicians.
We are very conscious that they will be part of your team and will need
to fit in straight away, so not only are they hand picked for their knowledge
but also their communication skills. So don’t worry, we’ll never terrify
you with jargon!

Business
Process Outsourcing is the long-term contracting out of non-core business
processes to an outside provider to help achieve increased shareholder value.
Many IT professionals are familiar with the term business process outsourcing
(BPO), but knowing how to distinguish it from other types of outsourcing
requires some scrutiny. Though some forms of BPO may include both IT management
and business operations, the approach is primarily about turning over functions
such as payroll, accounting, billing or even real estate management to a
third party. Though these business processes may depend on IT, they are
separate functions from core IT operations, such as data center activities
or network management. ENoptions's BPO services can be summarized in following
categories:
Customer services
- Customer Support
- IT Help Desk
- Technical Support
- Telemarketing
|
Finance & Accounting
Services
- Account payables
- Account receivables
- Billing
- General accounting
- Tax management
- Treasury & cash management
|
Insurance Processing
- Account Settlement &
- Reconciliation
- Accounts Receivable
- Adjudication
- Audits & Reinstatement
- Case Management
- Claim Overpayment & Set Up
- Claims Processing
- Collateral verification
- Customer service - voice/email
- Duplication
- Eligibility
- Medical Supplemental
- New Business Acquisition
- Inbound/outbound sales
- Initial Setup
- Policy Maintenance
- Provider Excess Reinsurance
- Record Changes
- Risk assessment
- Specific Excess Reinsurance
- Surrender
- Validate Reserves
|
Mortgage Processing
- Accounting and reconciliation
- Appraisal amount & Title Checks
- Asset Management
- Billing
- Checks for all other supporting
- Collateral checks
- Inbound/outbound enquiries
- Loan form data entry
- New Business Acquisition
- Credit checks & evaluation
- Early and overdue collection calls
- Legal clearances
- Money disbursement
- Overdue payments processing
- Property Insurance checks & valuation
- Servicing Collections Maintenance
- Underwriting Disbursement
|
Payment Service
Check Processing
- Credit/Debit Card Processing
- Other Payment Services
|
Supply chain management
- Direct Procurement
- Inventory Management
- Logistics and Dispatch
- Transportation Administration
|
Transcription Services
- Audio recording
- Court Reporting
- Interpretation
- Medical Transcription
- Reports and Summaries
- Tape dubbing & conversion
- Time coding
- Translation
- Verbatim Transcripts
|
Want to achieve more?
Contact Us today!